Mobile First Customer Engagement and Analytics Platform for Businesses
Digital passes in Apple and Google Wallet, multi-channel campaigns, powerful analytics and AI assistants — all in one platform built for retail.
Digital Cards and Passes for Apple and Google Wallet
Engage with your customers via frictionless adoption and distribution of digital cards and passes for Apple and Google Wallet.
Digital Passes in Apple & Google Wallet
Apple Wallet
Google Wallet
Example Loyalty Passes
Morleys Reward
Dotz
Menarys (Google)
Morleys (Google)
Loyalty & Store Cards
Digital loyalty and store cards that customers always have in their wallet.
Membership & ID Cards
Digital membership cards, ID cards and passes for frictionless identification.
Coupons, Offers & Tickets
Distribute digital coupons, promotional offers and event tickets directly to wallets.
Dynamic & Personalized
Dynamic, personalized and updatable passes that keep customers engaged with real-time content.
Flexible Distribution
Distribute via QR code or URL, personalized URL links sent via email, SMS or print.
Multi-Channel Campaign Management
Reach your customers across every channel from a single platform. Design, launch and track campaigns with powerful tools.
Push Notifications
Engage directly with customers on mobile via SMS-style notifications on their lock screen.
Flexible template-based email editor with customer profile-based personalization and intelligent contact management to ensure highest deliverability and reputation.
SMS
Standard traditional SMS marketing to reach customers directly on their phones.
Market to your customers inside the WhatsApp application with business profiles.
Comprehensive Data Platform
A unified data platform that brings together customer profiles, segmentation, promotions and more — all in one place.
360° Customer Profile
Complete customer profile access with preferences, personalization, support for multiple profile types and flexible automated attribution.
- Preferences and personalization
- Support for multiple profile types
- Flexible and automated attribution
- 360-degree customer view across all touchpoints
Customer Segmentation & Audience Builder
Build powerful customer segments with flexible filtering and targeting capabilities.
- Profile-based filtering
- Transaction-based filtering
- Custom use-case specific filters using different strategies
- Import external customer lists
Filter Selection
Segment Criteria
Results Preview
Promotions, Vouchers & Discount Codes
Flexible schemes to drive engagement with promotions, vouchers and discount codes.
- Promotions management
- Voucher creation and tracking
- Single-use and batch discount codes
Promotions List
Edit Promotion
Transactions
Complete transaction data management and synchronization from POS systems.
Inventory
Inventory data integration for product-level insights and analytics.
Loyalty
Loyalty program data management with points, tiers and reward tracking.
Powerful Analytics & Reporting
Comprehensive analytics with a wide variety of visualization widgets and data tables. Multiple time resolutions and timeframe selections for deep insight.
Pre-built Customizable Reports
CRM Analytics
Loyalty vs Non-Loyalty
Email Reporting
Sales by Hour
Daily Sales
System Metrics
Loyalty & Non-Loyalty
Compare loyalty vs non-loyalty customer behaviour, spend patterns and engagement.
Sales Analytics
Track sales by hour, daily trends, product performance and revenue metrics.
Customer Engagement
Monitor customer engagement metrics across all channels and touchpoints.
Email & SMS Campaigns
Detailed campaign performance reporting with deliverability, open rates and conversions.
Complete Business Solutions
End-to-end solutions for retail businesses — from AI-powered assistants to POS integration and a complete SaaS platform.
AI Assistants
AI assistants for marketing, sales and business staff powered by machine learning and privately hosted LLMs.
- Automatic application of machine learning and AI to customer data
- Secure, privately hosted LLM for natural language interaction using text or voice
- Access via PeakEngage mobile app
- Access to real-time analytics and customer data
- LLM-based natural language interface via text or voice
- Configurable mobile notifications and alerts
- Store manager reports to engage with customers via phone and text
Available on iOS and Android
Peak Loyalty POS App
Email Receipts
Integrated real-time digital receipts of sale transactions delivered directly on the customer's phone.
- Real-time sale notifications on the customer's device
- Digital receipt details accessible from the wallet pass
- Complete transaction history for the customer
Sale Notification
Pass Detail
Sale Receipts
CRM for Retail
POS-integrated promotions, loyalty and rewards platform for retailers. Makes it easy to collect and redeem points for customers.
- Customer enrollment through POS or self-registration
- Automatic event-based engagement (registrations, birthdays, anniversaries)
- Multiple types of loyalty and reward schemes
- Single-use discount codes
- Easy points collection and redemption
Registration
Self-Register
Get Card
Retailer POS Integration
Seamless integration with your existing POS system for real-time data synchronization.
- Futura integration via real-time API and scheduled updates
- Complete two-way customer profile synchronization
- Loyalty and transaction data sync
- Simple, flexible REST API and file-based approach to integrating with any POS system
Complete SaaS Platform
A complete cloud-based platform that makes it easy to onboard new customers and manage your entire engagement strategy.
- Easy to onboard new customers
- Configurable and flexible for customer-specific requirements
- Complete web-accessible dashboard with security and roles
- Automated export/import capabilities to integrate with other systems
- Data protection and GDPR compliant
- Multilingual support and white-labelled service option available
- Multiple cost-effective subscription plans
Ready to Transform Your Customer Engagement?
Get in touch to learn how PeakEngage can help your business build stronger customer relationships and drive growth.